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Useful Tips

Emergency calls

In the EU member states, including Austria, you can ask for help on the 112 European emergency number day and night. The phone number can also be dialed from a network or from a wireless mobile phone. The call runs to the police station where they will be sent to the ambulance or the fire department. The caller must provide four basic information: the caller's name, location, event and number of injured persons.

In addition, in Austria, people with disabilities, can send for a free SMS message at 0800 133 133, too. The SMS message will be converted to Telecom Austria by fax, and sent to the center of Vienna. An email address was also created (, where disabled people can also ask for police or other help.